Privacy Policy
The Institute of Advanced Medicine understands how important the privacy of
personal information is to our users. This Privacy Policy will tell you what
information we collect about you and about your use of Institute of Advanced
Medicine, Inc. and its services. It will explain the choices you have about how
your personal information is used and how we protect that information. We urge
you to read this Privacy Policy carefully.
We have organized this Privacy Policy under the
following topics:
Section 1:
About this Policy
Section 2:
Non-Personal Information We Collect
Section 3:
Personal Information We Collect About You
Section 4:
No Information Collected by Third Parties
Section 5:
Disclosure of Information
Section 6:
How we handle Privacy and Security Internally
Section 7:
Updating your Information and Contacting Us
Section 8:
Changes to this Privacy Policy
Section 9:
Glossary
SECTION 1: ABOUT THIS PRIVACY POLICY
This Privacy Policy applies to all Institute of Advanced Medicine, Inc. Web
sites owned and operated by Institute of Advanced Medicine, Inc. Institute of
Advanced Medicine, Inc. may share information among its subsidiaries or sites
that it owns or controls, but this information is always protected under the
terms of this Privacy Policy.
The Institute of Advanced Medicine, Inc. Web site contains links to other
sites. Once you use a link and enter another Web site, be aware that Institute
of Advanced Medicine, Inc. is not responsible for the privacy practices of such
other sites. We encourage you to look for and review the privacy statements of
each and every Web site that you visit through a link.
SECTION 2: NON-PERSONAL INFORMATION WE COLLECT
We collect Non-Personal Information about your use of our Web site.
A. Cookies
Our Web sites do not utilize Cookies.
B. Web Beacons
We also may use Web Beacons to collect Non-Personal Information about your
use of our Web site and the Web sites of selected sponsors and advertisers, and
your use of special promotions or newsletters. The information collected by Web
Beacons allows us to monitor how many people are using our website and its
features, how many people open our emails, and for what information. Our Web Beacons are not used to track
activity outside of our Web sites and do not use Web Beacons to collect or
store Personal Health Information about you.
SECTION 3: PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT ABOUT YOU
We collect Personally Identifiable Information that you provide to us. We
use the Personally Identifiable Information that you provide to respond to your
questions, send you emails about our services, and inform you of significant
changes to this Privacy Policy.
A. Newsletters & Emails to You
You may be given the option of receiving information from us. These emails
will not contain Personal Health Information.
B. Emails You Send to Institute of Advanced Medicine, Inc.
This Privacy Policy does not apply to content, business information, ideas,
concepts or inventions that you send to Institute of Advanced Medicine, Inc. by
email. If you want to keep content or business information, ideas, concepts or
inventions private or proprietary, do not send them in an email to Institute of
Advanced Medicine, Inc. We try to
answer every email within 48 business hours, but are not always able to do so.
C. Message Boards and other Public Forums
As a service to our users, Institute of Advanced Medicine, Inc. features
message boards, chat rooms and other public forums where users with similar
interests or medical conditions can share information and support one another
or where users can post questions for experts to answer. We also offer online
discussions moderated by medical or healthcare experts.
Any information shared (including Personally Identifiable and Personal
Health Information) that you reveal in a chat room or message board, is by
design open to the public and is not a private, secure service. You should
think carefully before disclosing any Personally Identifiable or Personal
Health Information in any public forum. What you have written may be seen,
disclosed to or collected by third parties and may be used by others in ways we
are unable to control or predict, including to contact you for unauthorized
purposes.
D. Market Research
From time to time the Institute of Advanced Medicine, Inc. market research
department, or its operations contractors acting on its behalf, conducts online
research surveys in order to gather feedback about our site, and opinions on
important healthcare issues, through email invitations, pop-up surveys and
online focus groups.
When participating in a survey, we may ask you to submit Personally Identifiable Information. This
Personally Identifiable Information is used for research purposes, and is not
used for sales solicitations. Personally Identifiable Information collected
through market research will be used only by Institute of Advanced Medicine,
Inc. and will not be given or sold to a third party without your consent or as
otherwise permitted by this Privacy Policy. For market research surveys we will
not knowingly accept survey responses from or conduct interviews with any
person under the age of 18.
SECTION PART 4: INFORMATION COLLECTED BY THIRD PARTIES
The Institute of Advanced Medicine, Inc. does not collect information on the
part of any third parties.
SECTION 5: DISCLOSURE OF INFORMATION
Except as set forth in this Privacy Policy or as specifically agreed to by
you, Institute of Advanced Medicine, Inc. will not disclose any Personally
Identifiable or Personal Health Information it gathers from you on our website.
We may only release Personally Identifiable or Personal Health Information to
third parties to comply with valid legal requirements such as a law,
regulation, search warrant, subpoena or court order; or in special cases, such
as in response to a physical threat to you or others, to protect property or
defend or assert legal rights. In the event that we are legally compelled to
disclose your Personally Identifiable or Personal Health Information to a third
party, we will attempt to notify you unless doing so would violate the law or
court order.
SECTION 6: HOW WE HANDLE PRIVACY AND SECURITY INTERNALLY
Listed below are some of the security procedures that Institute of Advanced
Medicine, Inc. uses to protect your privacy:
- We utilize firewalls to protect information held
in our servers.
- We closely monitor and control the limited
number of Institute of Advanced Medicine, Inc. employees who have
potential access to your Personally Identifiable Information.
- We require all Institute of Advanced Medicine,
Inc. employees to abide by our Privacy Policy and to be subject to
disciplinary action if they violate it.
- We back-up our systems to protect the integrity
of your Personally Identifiable and Personal Health Information.
SECTION 7: UPDATING YOUR INFORMATION AND CONTACTING US
A. Updating Your Personally Identifiable Information
Institute of Advanced Medicine, Inc. tools that collect and store
self-reported data allow you to correct, update or review information you have
submitted by going back to the specific tool, logging-in and making the desired
changes. We may store user submitted data in an active database for a period of
six (6) months. After six (6) months, user submitted data, may be held in an
active database or on an inactive back-up medium for a period of not less than
six (6) years.
B. Removing your Personal Information
If you have a complaint or problem, please use the Contact Us section of our
Web Site. Our customer service department will forward your complaint to the
appropriate internal Institute of Advanced Medicine, Inc. department for a
response or resolution. We try to answer every email within 48 business hours,
but may not always able to do so.
C. Limitations on Removing or Changing Information
Upon your request, we will delete your Personally Identifiable or Personal
Health Information from our active databases and where feasible from our
back-up media. You should be aware that it is not technologically possible to
remove each and every record of the information you have provided to Institute
of Advanced Medicine, Inc. from our servers.
SECTION 8: CHANGES TO THIS PRIVACY POLICY
Personally Identifiable Information - We will inform you if a material
change to the Privacy Policy, which means a change that expands the permissible
uses or disclosures of Personally Identifiable Information allowed by the prior
version of the Privacy Policy. Your continued use of the Institute of Advanced
Medicine, Inc. Web site will indicate acceptance of the changes. You may of
course choose to Opt-out of continuing to use the Institute of Advanced
Medicine, Inc. Web site. Please exit the site immediately if you do not agree
to the terms of this Privacy Policy or any revised policy.
Personal Health Information - We will inform you if a material change in the
Privacy Policy is made that involves the use of your Personal Health
Information, and your express Opt-in authorization will be requested.
Non-Significant Changes – Institute of Advanced Medicine, Inc. may
make non-significant changes to the Privacy Policy that do no affect Personally
Identifiable Information or Personal Health Information. For these instances, Institute
of Advanced Medicine, Inc. may not notify the user of such non-significant
changes.
SECTION 9: GLOSSARY
browser:
Short for web browser, a browser is software
application used to locate and display web (Internet) pages. The three most
popular browsers are AOL, Microsoft Internet Explorer, and Netscape Navigator.
In addition, most modern browsers can present multimedia information, including
sound and video, though they require plug-ins for some formats.
cache (also called cache memory):
Once your Web browser accesses a web page, it
references that page and the graphics on it within your computer's
"cache" (or more simply, your computer takes a "snapshot"
of every page you visit and stores it in the "cache".) The next time
you visit that same page, your download time will be quicker as the images and
much of the page is already available on your computer for your browser to
reference instantly instead of waiting for the page and images to download
again. Institute of Advanced Medicine, Inc. Manager does not cache pages.
Channel Partner Web site:
A third party Web site to whom Institute of Advanced Medicine, Inc.
provides content and services for that web site's health channel.
Click Stream Information:
A record of all the pages you have visited during
your visit to a particular Web site or the services you accessed from the site
or from an email. Click Stream Information is associated with your browser and
not with you personally. It records the archives of your browser.
Cookie:
A small data file that is stored on the hard drive of the computer you use to view a
Web site, and are accessible only by the party or site that placed the Cookie
encryption:
The translation of data
into a secret code. Encryption is the most effective way to achieve data
security. To read an encrypted file, you must have access to a secret key or
password that enables you to decrypt it. This is typically done by secure
computer systems.
firewall:
A system designed to prevent unauthorized access to or from a public or private
network. Firewalls can be implemented in both hardware and software, or a
combination of both. Firewalls are frequently used to prevent unauthorized
Internet users from accessing private portions of public networks. All messages
entering or leaving the network pass through the firewall, which examines each
message and blocks those that do not meet the specified security criteria.
Non-Personal Information:
Information that is not traceable back to any individual and cannot be
used to identify an individual.
Opt-In: Means you
are actively indicating your preference to participate in a program, email,
feature, tool, or enhancement on a Web site.
Opt-Out: Means
that if you do not take some action you are indicating your preference to
participate in a program, email, feature, tool or enhancement on a Web site.
password:
A secret series of characters, typically alphanumeric (meaning it consists of both letters and
numbers) that enables a user to access a file, computer, or program.
Personal Health Information:
When your Personally Identifiable Information is combined with known
health characteristics.
Personally Identifiable Information: Information that can be traced
back to an individual, like your name, home address, telephone number, email
address, and Social Security number.
server:
A computer that provides services to other computers. A "web server"
stores web site files and "serves" them to people who request them.
username: A name used to gain access to a computer system or program.
virus: A program
or piece of code that is loaded onto your computer without your knowledge and
runs against your wishes.
Web Beacons: Tiny graphic image files, imbedded in a
web page in GIF, jpeg or HTML format, that provide a presence on the web page
and send back to its home server (which can belong to the host site, a network
advertiser or some other third party) information from the Users' browser, such
as the IP address, the URL of the page on which the beacon is located.
|